The problem appears to particularly affect the white handsets of Apple’s new turbocharged device, which is twice as fast as its predecessor, the iPhone 3G, and boasts an improved camera and the ability to record video. Dozens of users have reported overheating issues, with some iPhone owners unable to pick up the device because the handset gets so hot to the touch. Owners of the white iPhone 3GS say the casing turns pink with the heat. Some users have said the device has been too hot to put to their ear while making a phone call, and others have said they were worried it could explode. The overheating seems to occur when owners are using the iPhone’s mapping software, which uses the handset’s built-in GPS technology to pinpoint their location and provide directions.
On Apple’s support forums, iPhone owners have been complaining about the problems. “My iPhone 3GS back get somewhat warm when playing a few mins of games. Is this normal?,” asks one user, Dreamcast DC. “I am having the same issue,” reports Ron Lift. “I am definitely experiencing issues with the iPhone running warm and quick battery life lost,” writes Tom Goldstein in another discussion thread. “The phone seems to warm up almost immediately if I am doing anything that pulls data over the network. It doesn’t get burning hot, but very noticeably warm.”
“I was on a call for 20 minutes and it was so uncomfortably hot I had to put it on speaker,” reports Alan Ziegler. Several other users have also complained that the iPhone 3GS, which is supposed to boast a longer battery life than the iPhone 3G, in fact loses its charge quicker than its predecessor. Some gadget experts believe faulty batteries could be the cause of overheating and poor battery life. “My guess is there’s going to be a whole lot of batteries affected because these [iPhones] are from very large production runs,” said Aaron Vronko of Rapid Repair, which fixes iPods and iPhones. ( www.telegraph.co.uk )